If you were looking for my gaming blog, DoctorStrangeRoll, where this article usually appears, I’m putting it here since that one is updating daily with RPGaDAY 2017, and I don’t want this to get lost in the flood.
Gen Con is nigh! With just over a week to go before the best four days in gaming (as of the time I’m posting this), I’m not going to rehash what so many others have put out there; there are tons of blogs and articles out there with advice regarding large conventions like Gen Con. My advice is going to be different. I am going to rehash what I’ve posted in previous years (they’re my most popular posts!). To most of it, Wheaton’s Law applies. For those of you who are link-averse, Wheaton’s Law is this: Don’t be a dick.
However, the things about which I’m going to speak, are the sorts of things people are not aware they’re being dickish about. They’re usually not being malicious; they just don’t have any personal experience with these sorts of issues, so when they start breaking Wheaton’s Law, they don’t know they’re doing it. My job here is not to castigate, but to educate.
Specifically, I’m talking about dealing with those who have physical challenges at conventions. The disabled, to be blunt. People like my wife. She can walk, but conventions like Gen Con are too big for her. So, she uses a wheelchair to get around. She has a snazzy metallic red electric wheelchair, but in years past, I’ve pushed her in a manual wheelchair. This gives us a unique experience at Gen Con.
Be Aware of People Around You
The average con goer is, shall we say, Plus-sized. OK, that’s fine. I’ve been there; I lost nearly 50 pounds a few years ago. At conventions, people often have large backpacks. Sometimes, everything they brought to the convention is in this backpack. People are not always aware that this backpack adds two to three feet to their girth. They spin around quickly. If you’re in a wheelchair, those backpacks are level with your head. More than once my wife has narrowly avoided being clobbered in the head by an unaware con-goer suddenly spinning around because something caught his or her eye. When I pushed her, I watched for this sort of thing. Now she drives herself, and I worry she’s going to get beat up.
Step to the far sides or into a booth space, if possible, to have conversations with friends or on your phone, or to look at the map, in your backpack, etc.
Moving through large groups of slow moving people is a challenge in a wheelchair. Sometimes people back up unexpectedly. Worse, they often stop unexpectedly. Sometimes it’s because the crowd in front of them has stopped. Sometimes it’s because something caught their eye. Sometimes it’s because someone caught their eye, and they’re stopping to chat. If this happens to you, look ahead a bit and see if there’s a spot in a booth where you can divert to stop. Please, please, please don’t just stop in the middle of the aisle to root through your backpack or catch a Pokémon. You’re not in a high school hallway; stopping in the middle of the aisle is hugely disruptive. Also, if you’re pushing your kids in a stroller, you really need to watch where you’re pushing them. My wife almost got t-boned by a stroller a few years ago because the mother had her head turned one way, watching something, and was pushing and walking in a different direction… in a CROWDED hall way (not even the Dealer Hall). She also almost got run into by a guy walking very fast and not watching the direction he was walking. His friend yelled to get his attention, otherwise he would have tripped over my wife’s (in motion) wheelchair. She had no chance to take evasive action because he approached from an angle that was mostly behind her. Situational Awareness is a thing. You don’t have to be a fighter pilot to practice it. Seriously.
Bathe regularly. Use deodorant.
Shower regularly and use deodorant. This has been covered by almost every blog and podcast I’ve seen on the subject. I bring it up because something most people aren’t aware of: Gamer Funk is worse when your head is at waist level to the average con goer. Think about it: you sit on your butt every day during the con, often for four to six hours at a time. Frequently, walking around the city during the Con can be like walking on the surface of the sun (i.e. it’s HOT). The chairs don’t breathe. The A/Cs in the convention center will have trouble keeping up with a roomful of gamers when it’s hot and humid outside. Except for a very few, select people, most attendees have the crotch region covered completely by a couple of layers of clothes (basically, I’m talking about everyone who can’t get away with wearing something like a swimsuit or lingerie to Gen Con). Sweat happens. Funky things happen in dark, warm, moist areas. This is not shameful, it’s just a fact of bio-chemistry. Cleanliness saves noses.
Give wheelchairs and other mobility devices a wide berth; don’t step over them.
Often, those of us using wheelchairs, canes, and walkers move a little more slowly than others in the Dealer Hall. Sorry, it’s just difficult to drive or push a large mechanical object through a crowd. Sometimes, we have to stop for a moment to wait for an opening to cross an aisle. I know you’re in a hurry. I know there’s a demo you think you’re late for, or a game in another room. But FOR THE LOVE OF ALL THAT IS HOLY: DO NOT STEP OVER THE LEGS OF THE PERSON IN THE WHEELCHAIR. This happens to my wife at least once a year. Someone will get the bright idea that they can cut a corner if they just step over my wife’s legs. That is 100% NOT OKAY. For one, these people usually misjudge how much space they need and end up kicking my wife’s feet or the wheelchair. She’s not paralyzed, OK? She has feeling in the lower half of her body. In fact, because she has a degenerative spine condition, she feels these jolts acutely. IN HER BACK.
Pain is a funny thing (and I mean funny like a heart attack). In my wife’s case (and I know many people experience this same thing), it’s like gas prices. It’ll spike very quickly, and then take FOREVER to come back down. If you kick her wheels (however accidentally) or kick her legs because you felt stepping over her was quicker than going around, or accidentally knee the back of the chair because you’re standing too close in line, all of those jolts go right into her back. The extremities are ALL connected to the spine in some way. That jolt of pain doesn’t just go away. It takes HOURS. Often, it takes her lying down for hours before it gets back down to a manageable level and it’s not something that can be alleviated by popping a couple of ibuprofen. Chronic pain does not work that way.
More than once, she has missed out on a half-day or a whole day of a con because of this pain. When you are the cause because you carelessly stepped over her wheelchair and kicked her legs, causing a flare up of pain in her back, you have taken a day at Gen Con away from her. Is that worth saving five seconds to you?
Don’t tie up wheelchair accessible ADA bathroom stalls unless you have a Potty Emergency.
A comedian once proclaimed the virtues of the wheelchair accessible ADA rest room stall, saying it was “the Cadillac” [of the stalls]. While it is true these stalls are often very roomy, there is a reason for that. Here’s a hint: the reason is NOT SO YOU CAN USE IT TO CHANGE INTO OR OUT OF YOUR COSTUME. I respect cos-players. What they do is AMAZING. But if you’re tying up the accessible stall chatting on the phone, changing clothes, having a quiet moment, you may be preventing people who need to use it for its intended purposes from using the facilities they require. From what I hear, because I don’t have first-hand experience with the ladies restrooms, for every ten to twenty standard stalls, there are one or two wheelchair accessible ADA stalls and one or two “family” stalls (if you’re lucky). The family stalls are slightly smaller than the wheelchair accessible stalls, but larger than a standard stall so that a parent can stand and assist her toddler. Handicapped attendees don’t expect the wheelchair accessible ADA stalls to only be used by people with disabilities. With some 60,000+ attendees anticipated, it is understood that sometimes there will be a line for the facilities. People expect to have to wait their turn. The main point is to use a non-wheelchair accessible stall if one is available and to be aware that people using wheelchairs and other mobility assistance devices often cannot choose one of the smaller stalls.
Look, I get sometimes you need a quiet moment (Gen Con has, in fact, special rooms for quiet moments; use them, not the restrooms), or have to change clothes, but that stall is that big so that wheelchairs or people with walkers can get into it, and the commode with raised higher than in the non-accessible stalls. My wife told me of an experience a couple of years ago where she was in a line three wheelchairs deep waiting for the wheelchair accessible ADA stall while two young ladies were changing clothes and giggling and were pretty much oblivious to the fact that they were not the center of the universe. Apparently, of the twenty or so other stalls, only two others were occupied at the time, so it’s not like these young ladies had no choice (and couldn’t wait). One woman had to get out of her wheelchair, crawl along the floor, and into a non-wheelchair accessible stall because she could not wait any longer. My wife confronted them and politely made them aware they were holding up the line and they cried and accused her of being rude.
Another anecdote my wife shared with me involved another con-goer who apologized for using the wheelchair accessible stall when she saw my wife waiting in her wheelchair. The woman explained she had had a hip replacement and couldn’t sit on the lower commodes. The lesson here is that not everyone has a visible disability. Many people with hip replacements risk dislocating the joint if they bend beyond 90°, which includes sitting on a commode shorter than 19″ high.
When people abuse the wheelchair accessible restroom, handicapped con goers risk wetting their pants. That shouldn’t have to be one’s main concern in a public restroom.
It’s a safe bet that most cosplayers are from out of town and have hotels. Perhaps they see the bathroom, the wheelchair accessible stall in particular, as a more convenient place to work on their costume than going back to their hotel. Well, tough. That stall is for people with disabilities to pee and poop. You don’t get to act put out when one of them calls you on it. Besides, have you SEEN what’s on the floor in a public restroom? I certainly wouldn’t want to get that on my costume.
Watch for Canes
They’re easy to miss; and it’s hard to tell if someone’s cane is part of a costume they’re wearing or an actual mobility-assistance device (it could be both; mobility-impaired people cos-play, too!). Be aware of where your feet are as you’re walking around the crowded dealer hall. It’s not fun to rely on a cane for stability only to have someone kick it out from under you. White Canes or white-tipped canes extended in front of the people using them signify they are low-vision or blind. Do not step in front of them or over them.
Don’t be a Dick
This last thing actually is castigation because this happens every Gen Con and it’s not a matter of people being unaware; it’s a matter of people being rude jerks. If there’s a person with a wheelchair or other mobility device waiting for an elevator and they were there waiting when you and your group of friends arrived, WAIT FOR THE NEXT ELEVATOR IF YOU ALL WON’T FIT. More than once we have had our elevator poached by a group of rude assholes who rush to get into the elevator before we can. That’s being a dick. That’s being rude. You are bad people and should feel bad. When that happens, we hope the elevator breaks down with you in it. Don’t make me be a bad person for wishing bad things upon you.
Let’s work together to make sure the Best Four Days of Gaming are the best days for ALL attendees!
I am pleased that you added the white tipped cane part. As a visually impaired person that uses such a device I know what it feels like to have the cane kicked out from in front of you. Good article. Hope to see you at the Con.
Thanks. I try to make improvements in this post each year as I receive feedback.
I appreciate the mention of non-visible handicaps. I unfortunately have an autoimmune disorder that affects my left side’s nervous system. Some days I am perfectly able, others I have a pronounced limp. I have been known to use a walking stick when doing a lot of walking to address the added pain and impaired motor control with my left leg. My general list of rules runs as follows: don’t be a dick, offering help is cool but don’t be offended if the intended recipient declines, and understand that people can have better and worse days so assumptions are dangerous. Heck, I know of a person that some days can walk for a decent amount of time, but others needs a chair or scooter. It is unfortunate that people need these kind of reminders, but I suppose there are always those that don’t have the life experiences to understand these things without help. There are also always those that self-absorbed and won’t get it by choice, but the only chance of curbing them is maybe social censure or other consequneces.
Here’s another one: If you see someone use a wheelchair or scooter and then get out of it and walk, don’t assume they’re just “faking it.” There are many reasons to need a wheelchair or other mobility device part-time.
Especially in a venue as large as the convention center, where even going to the restroom is a hike and a half through dense crowds.
I am in end stage renal disease, I cannot walk more than 250 feet without passing out or collapsing, this is my first year using a wheelchair at GenCon. I can stand and walk, just not too far. I hope people don’t freak out about me being able to stand but still using a wheelchair
Thanks again for posting this. My wife and I have similar struggles as she is in a wheelchair and we have shared this post for others to read. Something we praise about Gen Con is the Special Services desk. They are so helpful for people with disabilities and make the Will Call and other events so much more enjoyable. If you are in a wheelchair, using a walker/cane, etc…then stop by the Special Services desk and speak with them about what they offer to assist.
My wife and I blogged about our accessibility experiences at Gen Con last year and plan to do so again this year. You will find the posts here https://angieknight.wordpress.com/ and here http://www.freelanceknight.com. Our last year’s posts are here http://www.freelanceknight.com/gen-con-view-from-behind-the-chair/
I meant to mention the Special Services desk! I heard about it for the first time a few months ago, then promptly forget to include that in my update. Thanks for mentioning it!
Last year was our first time finding the Special Services Desk and it really made a huge difference in our experience of Gen Con with Angie attending in her wheelchair.
I am 52, have Cerebral Palsy, and have been attending Gen Con since 1991 back in the Milwaukee daze. I’ve never really walked or stood unassisted so I use a scooter all the time. Everything you wrote here is spot on but I want to chime in on the praises of that Special Services desk. The crew there is fantastic! There’s a lady who works it year in and out whose name I forget but always recognizes me and my wife and geekling. She’s sooooo helpful! If you have mobility, sight, hearing or other issues that make traversing that cattle corral winding line problematic, USE THE SPECIAL SERVICES LINE!
Reblogged this on Dawnrigger Publishing and commented:
Boosting the signal. Worthy advice for attendees of all large cons.
Excellent reminders… having had a stroke, the comments about hidden disabilities are spot on. I’m OK – until I’m not, and as my husband puts it, I’m very good at hiding what I cannot do. Sadly one of the things I don’t get on with are crowded places, so I haven’t been to a con for ages!
Aw darn. I can recommend local and small conventions for being far friendlier per person than the hurly-burly Gen Con. I hope you can get to something.
The bathroom part is the one that gets me. When I was a kid, I saw a guy literally go in a bathroom sink at a baseball game to avoid taking up the “big” stall. (Number one, of course. Hey, those things rinse out.) Some burly dude laughed at him as he walked straight into the stall. Sink-pee-guy was my hero for the day.